Who We Are

Our website address is:
https://contractorhomestudy.com/

What Personal Data We Collect and Why We Collect It

We collect personal data to operate our website, process purchases, deliver courses, provide customer support,
and send account-related communications you request or consent to receive.

Information You Provide

  • Account and profile data (name, email, password) if you create an account.
  • Order and billing data (billing name, address, email, phone number) when you purchase a course or service.
  • Course activity (enrollment, progress, quiz completion) to deliver the course and generate completion records.
  • Customer support messages if you contact us by email, form, or other support channels.

SMS Text Messages

If you provide your mobile number and explicitly opt in (for example, by checking an unchecked consent box at checkout),
we may send SMS messages related to your account, course access, electrician license renewal reminders, and continuing education updates.
Message frequency varies. Message and data rates may apply.

Opt out: Reply STOP to unsubscribe at any time.
Help: Reply HELP for help.
Consent: Consent to receive SMS messages is not required to make a purchase.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address
and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you use it.
The Gravatar service privacy policy is available here:
https://automattic.com/privacy/.
After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included.
Visitors to the website can download and extract any location data from images on the website.

Contact Forms

If you submit a contact form, we collect the information you provide (such as name, email, phone number, and message content)
to respond to your request and provide support. We may retain these submissions for customer service purposes.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies.
These cookies are for your convenience so you do not have to fill in your details again when you leave another comment.
These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies.
This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices.
Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks.
If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data
and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content From Other Websites

Articles on this site may include embedded content (for example, videos, images, articles). Embedded content from other websites
behaves the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content,
including tracking your interaction if you have an account and are logged in to that website.

Analytics

We may use analytics tools to understand website traffic and improve our services. These tools may collect information such as your IP address,
browser type, device identifiers, and pages visited. Where possible, we use settings that minimize personal data collection.

Who We Share Your Data With

We do not sell your personal information. We may share your information with trusted service providers who help us operate our website
and deliver services, such as:

  • Payment processors to process transactions.
  • Email and SMS providers to send transactional messages and opt-in communications.
  • Website hosting and security providers to maintain site performance and security.
  • Spam detection services to reduce fraud and abuse.

These providers are permitted to use your information only for the services they provide to us.

How Long We Retain Your Data

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely.
  • Accounts: For users who register, we store the personal information provided in their user profile.
  • Orders and course records: We retain purchase and course completion records as needed for legitimate business purposes,
    certificates/compliance records, customer support, and legal or tax obligations.
  • SMS opt-in records: We retain opt-in and opt-out records to demonstrate consent and compliance.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you,
including any data you have provided to us. You can also request that we erase any personal data we hold about you.
This does not include any data we are obliged to keep for administrative, legal, security, or compliance purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service. Data may be processed by service providers that support
website hosting, payment processing, email delivery, or SMS delivery.

Your Contact Information

If you have questions about this Privacy Policy or want to make a privacy request, contact us at:

Additional Information

How We Protect Your Data

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information.
No method of transmission or storage is 100% secure, but we work to protect your data using industry-standard practices.

What Data Breach Procedures We Have In Place

We maintain procedures to identify, respond to, and help remediate potential security incidents.
If required, we will notify affected users and relevant authorities in accordance with applicable law.

What Third Parties We Receive Data From

We may receive limited data from payment processors and communication providers related to transaction confirmation, delivery status,
and fraud prevention.

What Automated Decision Making and Profiling We Do With User Data

We do not use automated decision-making or profiling that produces legal or similarly significant effects.

Industry Regulatory Disclosure Requirements

Where applicable, we retain records and course completion information to support continuing education documentation and compliance needs.